Introduction
FlexiFloor Toronto (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit information through our forms.
By using our website, you agree to the practices described in this policy.
How We Use Your Information
We use collected information to:
Respond to inquiries and quote requests
Provide flooring consultation and installation services
Send newsletters and promotional updates (if you subscribe)
Improve website performance and user experience
Comply with legal obligations
Data Sharing & Disclosure
We do not sell your data. However, we may share it with trusted service providers who support our operations, such as payment processors, fraud prevention tools, and customer support platforms. In rare cases, we may also disclose your data to legal authorities if required by law or if necessary to protect our users or business.
We will never share your financial information without your explicit consent unless legally obligated.
Your Rights
As a Canadian business, FlexiFloor Toronto complies with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
To exercise any of these rights, please contact us using the details provided below. We will respond to all reasonable requests within the time required by law.
How We Protect Your Data
FlexiFloor Toronto takes reasonable administrative, technical, and physical measures to safeguard your personal information against loss, theft, unauthorized access, disclosure, or misuse.
Your information is stored securely and is only accessible to authorized personnel or trusted service providers who require it to perform their duties.
While we take appropriate steps to protect your information, no method of transmission over the internet is completely secure. We encourage users to submit information responsibly and contact us if they have concerns about their data.